Once your order has been shipped, you will receive a confirmation email with your personal tracking link. Simply click the link or visit our Track Order page to see real-time updates on your delivery. If your tracking hasn't updated within 48 hours of receiving the email, don't worry — carriers sometimes take a little longer to scan packages. If you have any concerns, our support team is happy to help.

We process all orders within 1–2 business days. Standard delivery across Europe takes 5–10 business days depending on your location. During peak seasons or sale periods, processing may take an extra day. Shipping is completely free on every order — no minimum spend, no hidden fees. You'll receive a tracking link as soon as your order leaves our warehouse.

We currently ship to all major European countries including Germany, France, Spain, Italy, the Netherlands, Belgium, Austria, and many more. If your country is available during checkout, it means we deliver there. We're constantly expanding our shipping network, so if your country isn't listed yet, feel free to reach out and we'll do our best to help.

We want checkout to be as smooth as possible, so we offer a wide range of payment options: Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Klarna (buy now, pay later), and iDEAL. All transactions are secured with SSL encryption and processed through PCI-compliant payment providers, so your data is always safe.

We want you to love what you wear. If for any reason you're not completely satisfied, you can return your order within 30 days of delivery for a full refund. Items must be unworn, unwashed, and returned in their original packaging with all tags attached. Once we receive your return, refunds are processed within 5–7 business days. No complicated forms, no hassle — just reach out to our support team and we'll guide you through it.